This role is based in the Hutt Valley. As a Volunteer Support Worker, you will receive comprehensive training to learn the skills and knowledge needed on the job, and be closely supported by locally based staff and experienced volunteers. You will need to have access to personal transport and commit to being contactable for some set time or times each week. You must be over 18 years of age and be able to pass a police check. Victim Support volunteers support victims in their times of need across a wide range of events, from burglary and assault to sudden bereavement. You will need to have a patient ear to listen, while also providing practical information to help victims find safety, healing, and justice. This might involve: Listening to someone dealing with the shock of a crime or sudden trauma, assisting a bereaved family with the coronial or funeral process, supporting a person or family through a trial, ensuring victims get any financial assistance they are eligible for and/or referrals to other support services. Once you have qualified to take cases of your own, you will receive referrals during your agreed roster time and remain in contact with the victims assigned to you for as long as they need your support. Support Workers will often visit victims in their home, at the Police Station, at the scene of an incident and/or provide support over the phone.